Baggage, Check-in and Boarding
Prepare using the conditions on your own booking.
Before travel
- Read the itinerary’s check-in and boarding deadlines and the airline’s travel-document requirements. Contact the airline for any missing guidance, international requirements or assistance requests.
- Check the number of bags, weight allowance and whether weight is per bag or combined. Extra baggage remains subject to fees and aircraft capacity.
- Ask the airline in advance about infants, children, pets, mobility assistance or unusual items. A fee shown online does not establish that a special service has been approved.
At the airport
- Bring the required identity/travel documents and booking reference. Follow staff directions for passenger and baggage weighing, check-in and boarding.
- Check printed passenger names and flight details. A seat marked Not assigned means no seat number has been recorded yet. Follow the crew’s seating instructions.
- For delays or missed deadlines, contact airline staff promptly. A scheduled time alone does not prove the aircraft has departed or arrived.