Changes, Name Corrections and Cancellations
Contact reservations before changing your travel plans.
Prepare the request
- Give the airline your confirmation code, travel dates, affected traveler and requested change. Ask about seat availability, fare differences, fees and deadlines before agreeing.
- A spelling correction keeps the same traveler. A transfer changes the traveler and may require permission, eligibility checks and a fee. Do not make a new account or edit identity details to bypass these controls.
Confirm the outcome
- Follow the airline’s authorized change or cancellation process. Do not assume Manage trip offers self-service changes or refunds.
- After an approved change, obtain the updated itinerary and check every affected flight and traveler. An earlier printed boarding pass or itinerary may no longer be valid.
- Cancellation and refund are separate steps. Ask the airline to confirm refund approval, method and status. A cancelled reservation or review request does not mean money has been returned.