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Booking, payment and travel guidance

Flight Matrix · Guide version 2026.09.22.1

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Find, Print and Email Your Trip

Retrieve the stored itinerary rather than making a new booking.

Find your reservation

  • Open Manage trip and enter the confirmation code and email used for the booking. Review the matching passengers, dates, itinerary and payment status.
  • If the reservation is not found, check the code and booking email with the person who booked. A newly created rewards account does not automatically attach every historical booking.
  • Signed-in account trips show linked records. An empty account list does not prove that no reservation exists; use the confirmation-code lookup or contact the airline.

Print or email

  • Use the displayed print action for a saved itinerary. Confirm the document is the correct reservation before sharing.
  • To send an itinerary, review the recipient addresses in Manage trip and use Send Email. The document may contain all travelers in the reservation; send it only to intended recipients.
  • A successful send request does not prove delivery. Check spam and ask the airline for help if the document does not arrive.