Customer Help · Flight Matrix

Search and Book a Flight

Review the journey and full price before confirming.

Open Book flights. Select the departure and arrival airports, travel dates, trip type and passenger counts. Enter the correct mix of adults, children and infants.
Review available departures, intermediate stops or connections and return flights. Select the flight and fare that match your needs. If no result appears, check the date/route and contact the airline about alternatives.
Review the total, currency, taxes, baggage allowance, fare conditions and timing. A displayed starting price may differ from the final price for your selected passengers and flights.

Mixing fare classes within a round-trip booking is not allowed. The same fare class must apply to the outbound and return journeys. For example, you cannot book T outbound and Q return in the same round-trip booking.
Choose your fare class on Depart. On Return, other fare classes remain visible for comparison but are greyed out and cannot be selected.
To change fare class, select Back to Depart, choose the new class, then reselect your return flight in that class. Review both journeys and the updated total before continuing. If the class is not available on your return flight, choose another return flight or change the class on Depart.

Enter each traveler’s name as required for travel and their correct date of birth and other required details. Eligibility can depend on age on the flight date, including the return.
Use saved traveler details only after checking they are current. A payer is not automatically the traveler; confirm every passenger separately.
If a field is rejected, follow its message and correct the actual detail. Do not change a date of birth or passenger category to get past an eligibility rule.

Check flights, dates, passenger names, contact email, currency and final total. Availability and price are checked again before confirmation; review any changes before proceeding.
Save the confirmation code and open the stored itinerary. If no confirmation appears after payment, follow Payment Problems before trying again.